Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Best dance club in Montreal

Is online dating the way to go during this time of social distancing?

Anyone have specific financial goals they're willing to share and how to get there? I'm 30 yo, l10 and $$ gives me anxiety. Currently making ~$95k with $30k in brokerage and $30k 401k. Or, tips for not stressing out that I'll be broke in retirement? Should I make a lateral move out at some point and target a $250k salary by X age?

#offtopic
Hello fishes,

I'm not from Mumbai and am planning to visit Mumbai for 5 10 days to do a workation kind of thing. Can you suggest something budget (like hostel or anything else). Preferably not in secluded areas.
DMs are welcome

Is anyone looking for a pair of tickets to Young The Giant at Red Rocks tomorrow night? Have a pair of reserved seats I can't use and don't want them to go to waste. Should be an awesome show.

Does getting snapshot at partially next level in 4 perimeter and next level in 1 perimeter will be enough to get promotion? I have received similar kind of 5 snapshot. ( some cases next grade in 2 perimeter)
Current position is associate 2 in Assurance

thoughts on over inflated titles and white male dominance ?

Looking to get in the field of Project Management or Product Management. Currently working in the field of Ad Operations. Any advice where to start and what steps to get into one of those fields?

How has your comp changed with TS/SCI clearance? After jumping ship? Looking to see if the long term salary increase is worth the clearance.

How much are your biweekly paychecks after taxes, insurance, 401k contributions, etc. and how much of each paycheck do you tuck into savings?

Anyone haves OB/GYN in the Chicagoland area you would suggest? Looking for west suburbs, Elmhurst, Lombard area. Thanks!

Best consulting firms for PE work (CDD,Value Creation)? Looking for the best firm for exit ops to PE ops eventually. Thanks!

Hello EXL Professionals,

If I resign from EXL in mid of Dec 22. Will I still be getting the Annual Bonus (for 2022) which will be paid in March 23 and is some percentage of fixed CTC.

Anyone here work in law in Miami (ideally - media, entertainment or IP practice)?

Hi. I carry 5 plus years of experience. I have experience working for jp Morgan, Silicon Valley Bank. I have experience with loan servicing, collateral, Documentation and bilateral role. Risk assessment. I have experience also with QA as well I'm looking for a job can any one please refer me.

To answer everyone - it is acceptable to do whatever is acceptable to you! #LiveLetLive #FreedomOfExpression

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Hiring managers, what do you look for as you’re going through resumes?

Will the customer support future be led by chatbots or will we still be necessary? lol

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Hi fishes, do you get paid by the hour or receive a salary?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

When you’re applying for customer service jobs, do you customize the resume objective for each?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

How to stop customer service from ruining your day?

Creative ways to respond to customer concerns without sounding scripted?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!