Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Any chances to move from Europe to the States? How’s the visa situation? Are agencies sponsoring?

Hi - AMEX sign up bonus is higher than ever. DM me if you would like a referral link, I’ll split my bonus with you as well :)

Anyone want a referral for Visa London? Could use a referral bonus to pay for some flights this year

For those of you with government contracts, Whats your thought on political giving in this cycle given the heightened scrutiny?

How are Ogilvy and McGarry Bowen these days, creative wise, client retention, good “place” to work, work-life balance, etc.?

After finally getting into MBB, I’m leaving after <1 year bc I’m not built for this. Tbh it was everything I thought it would be and I see alot of value in staying, but I’m just in a different phase of my life now. Can anyone else relate lol

What do you do when the people you thought you could count on for help, actually don't help?

Debt Finance nyc biglaw attorney considering a move to Houston for financial reasons. Can anyone tell what it would be like (the good and bad)? I see a lot of firms including mine paying the same salary and wonder what would I not like?

Question on UK visa-
My partner will be traveling often to London, once a month for an year starting September. He is getting his visa through work (10 years, multiple entry, 6 months max stay, cost some $1000).

I have applied for standard tourist visa in the past and they are usually short term. It could be max 6 months, but they see your itinerary and allocate you few months around the itinerary

Is there a way to get 6 months multiple entry visa, if I were to join him once in a while.

Recently accepted a temp role as an HR admin for a former employer. Previously interned there & left because my supervisor did not have any growth opportunities planned out for me; this was in spite of my stellar performance, as reflected in my 90 day review. She has since left the company, but there’s crazy turnover in the company & in the HR department in particular. Just that an HR coordinator resigned. Is it worth going back into a dumpster fire w/ no leadership to gain experience?

Does zs hires backend developers (Nodejs/python) ?

Guys i had submitted the tcs bgc form in ibegin on Feb 1 ..can anyone tell me how to find whether the bgc is completed or not..if not, how many days will it take to complete?

Any one from google account

Anyone ever get in on my IOC call? 💰

Anyone think it’s gonna be a tough year for coin?

Best managerial practice to solve serious team conflicts?

Any thoughts on how New York City’s salary transparency law will play out?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Are you worried about how quickly AI support is growing?

Hi fishes, do you get paid by the hour or receive a salary?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

How do you prevent the negativity of your job from impacting your personal life?

Any suggestions for how to find a fully remote customer support job?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

How to stop customer service from ruining your day?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Hiring managers, what do you look for as you’re going through resumes?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Do you ever get overwhelmed by the number of software programs you have to use at work?

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

Managers, how do you help your customer support team avoid burnout?

Creative ways to respond to customer concerns without sounding scripted?