Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

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Hmmm...I'm not sure I understand this one!

Maybe meaning not to spend too much time with one customer? Since it will create a backlog of people who need help? That's my best guess

I might know what they meant. Sometimes when you are all over one client they feel overwhelmed and forced to make a decision quickly. Just let them know you're there to help.

I sort of understand what they're saying; help without spending too much time on one person. Though it's really on your supervisor to be more explicit.

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