A customer emailed back, demanding to know why the issue happened in the first place. This was after we had already sorted it. How to respond?

Hi,

My brother had just graduated from bba in Manipal. Any suggestions on what he can do next? How yo get a job?

Hello!
I'm italian, 26 yo and currently working in France as financial analyst.
Work environment is great, friendly and multicultural but I don't like the job at all.
Personal life is not so nice since I manage to see my family and gf every 30/45 days only. Colleagues have their own lives and at the end we don't hang out much.
My dilemma is:
A) going back to Italy at a lower salary with less growth opps but better personal life or
B) Switching my job here and hold on

What would you do?

Thx! :)

For experienced accounting professionals considering a transition into a career with solid work/life balance, a fast-growing biotech company near San Francisco is hiring for a SOX Compliance Manager and Senior Accountant/Manager roles. Roles pay well over $100k.

Generous benefits, fun company culture, and VERY favorable stock options. Message me if interested, and I will try to screen you for an interview!

Going to Jamaica for a bachelor party Memorial Day Weekend...da hell do I wear?

Newbie here. Did any one engage a financial planning service? I’m 34 with young kids, no debt, and $300k in cash. Absolutely no other financial/estate planning and overwhelmed!

Hi Fishes,

Can I anyone explains what's the future for Guidewire Developer role.
Currently have 2years of experience as configuration Developer.

Want to switch other domains like Java developer or some other product based companies.

Please share your thoughts 🙏

Hi folks

Wanted to know growth and opportunities in Novartis Consultant role I have a offer from
Novartis for Consultant role - ctc - 24.2 + 70k joining bonus
And have another offer from Amazon for Program Manager fixed- 28 lac + 1 rsu (3.5 lac every year) + 1.5 relocation bonus.

Need some thoughts on which one to join.

Thanks in advance

Has anyone recently done a HR interview at UBS?
I’ve completed the first interview with the hiring manager and a colleague, and have been fortunate to get to the next stage but im unsure how to prepare. I’ve done the usual compentencies, strengths and weaknesses and company research. But I don’t want to fail at the last hurdle as I really like this company and it would be a dream to work there any support or guidance would be greatly appreciated.

LADIES: SWEAT, Fitbod or else for HIIT workouts & committing to a routine?

Don't you think it's high time ppl start calculating in hand salary and how much % hike to ask n all?? I feel that's immatured behaviour when few of them ask these questions 😐
Itna padliya, coding bhi ati h, exp bhi h... Phr kyu??

Anyone here have knowledge about viasat? Pto, culture, etc?

Does anyone use any draft tools that update in real time during your draft?

2 part question:

- Does anyone know who Accenture uses for their 3rd party background checks?
- If i allow them to contact my current employer, do they still ask for W2’s and Paystubs?

I don’t understand summer hours. If you have to make up the hours you take off for summer hours earlier in the week, aren’t you working just as hard in a more condensed amount of time?

What cut of jeans/chinos are in style for men now? I’m 28 , 6’2 and thin. Have previously worn exclusive slim fit (pretty tight but not skinny jeans) but they don’t feel as comfortable or en vogue so curious what other people wear.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Tell me a feel-good story from work that will restore my faith in humanity.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Hi fishes, do you get paid by the hour or receive a salary?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Creative ways to respond to customer concerns without sounding scripted?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Do you ever get overwhelmed by the number of software programs you have to use at work?

Managers, how do you help your customer support team avoid burnout?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.