Anyone else have an issue with their SLP benefit? My loan provider reduced my monthly payment this month by $100 bc of the Gradifi payment, instead of applying the $100 on top of what I already pay.

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Ugh Navient. I'm dreading this phone call bc they are always the most incompetent people.

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I just spent 20 minutes on the phone with them. They are putting in a note on my account to ensure the Gradifi payment is on top of what I already pay every month. I've been assured it will be fixed for next month, guess I'll just have to wait and see! 😏

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Who is servicing your loan? Mine (Great Lakes) used to do that and I have to contact them and advise how to apply the payment. They now have how to apply payments as an option on their site. I would suggested emailing them and if that does not go anywhere threaten a cupboard complaint and they will jump.

My provider, Discover, sent me an email asking whether it should apply. An alternative is to have your bank for your checking account send auto checks. But usually, loan provider can just up the monthlies.

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