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Market brand/perception of EY-P TS&E?
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Anyone else notice the EY product they've worked so hard to build is falling apart? Poor service, less than great on time performance this quarter, IT outages, etc.
Fly them every where, am I missing something? Haven't had anything but good experiences.
No. Delta is great, esp if you live in ATL
OP has never flown American apparently.
I hadn't noticed? What in your experience makes you feel that OP?
I couldn't disagree with you more OP. Their innovation in the industry is actually putting them further ahead of their competition. Not to mention great service, fine on time performance. Yes they had those IT issues earlier this year, but I wouldn't say they are falling apart from it....
Btw Delta has the btw on time rating for MAINLINE routes. All the regionals are outsourced and they run terrible but I still love Delta!
EY OP: Are you really trying to refute claims from B1?
^this EY3 - ExpressJet and Skywest contract for Delta/AA/United and they're service is significantly worse
Wonder what numbers that tool above is looking at?
Sitting on the tarmac for an hour after landing yesterday with Southwest makes me regret not flying Delta every time.