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I think the position is now called Episodic Case Manager
I worked for BCBS in utilization review. Not great pay but you would get very small bonuses here and there. I left the job after 6 months because people were awful on the phone. I didn’t feel very supported as it was remote and we had meetings just once a month. You could always reach out for help but it was pretty isolating. You are chained to your desk for 8 hours straight. Wish I had known that going in.
Not the same pay. But based on experience, BCBS was not challenging enough. No personal and career growth as well.