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Over all the culture is nothing like your typical Pharma agency. Heartbeaters work hard, but the turnover rate is lower than most other pharma agencies and that’s because leadership genuinely looks out for and takes care off the staff.
That’s what I’ve heard which is pretty refreshing in this industry.
I worked there when they were independent. The ECD, who I believe is still there, actually told me to keep my mouth shut and just write what the art director needed. The ECD had absolutely no use for a writer. I still can't figure out why they hired me. And yet, it wasn't my worst experience in advertising.
Worked with them as a partner agency. Wasn’t that impressed tbh
Was this more operations wise or creative?
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Heartbeat. I can’t find anything nice to say about working for them, so I’ll say nathan.