As someone in the middle of my career, looking toward 2026 feels both exciting and uncertain. We’re being asked to adapt to AI, new systems, and constant change while also keeping the lights on and mentoring newer talent, often without clear paths to grow ourselves. It sometimes feels like the industry is moving fast but career progression is moving slow. How do you see your role evolving over the next few years, and what needs to change to make insurance a place you can grow long term?

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I'm hoping to move up to supervisor and I have no idea after that. I do worry how long that may take with the hiring freezes because of AI taking a big portion of the work.

The only real risk that you have moving into a supervisor or manager position is that your company wants to go flatter and remove those positions. However, leadership is never going to go out of style and will never be able to be duplicated by AI. The only question is are you going to be a good supervisor and have you thought about that?

If you are replying to me I have been a supervisor and manager in a prior career and everyone said I was great. I was under budget and everyone enjoyed completing the work. I also have a master's in leadership. The problem though with a reduction in positions it's gonna be harder for one to open up as they need less if there are less adjusters.

Yes, PI 1, Why limit yourself to just adjusting and leadership in that area? What you will find is leadership is leadership it doesn’t matter where you are. However, understanding the work makes a big difference.

I don’t think I’ve seen leadership in adjusting, I’ve seen lots of adjusting positions out there I would venture to say because that is such a niche roll. They hire their leaders from within.

As for constant change, well, it's always been that way, and I've been in the industry for 25 years. When adjusting was all on paper. Each new system or change is an opportunity to adapt and grow. To accept the new challenge and own it. When you own it, most likely management is behind, including a lot of directors. I've seen a lot in 25 years and the biggest issue in mentoring new talent is the leadership.

"The pace of change has never been this fast, yet it will never be this slow again" — often attributed to Justin Trudeau.

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