Does anyone work @Calm or @Headspace (or similar companies?)

I’m pivoting careers and someone said my most similar position would be in CX

(also would love to chat with anyone interested about what you do!)

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Hello, I am negotiating for a Senior UX researcher (L5,L6) position at Amazon Web Services in Sf bay area. Could you please share insights about the total compensation (base, bonus, stock) and the work environment and workload. Thank you.

Welcome to the Customer Experience Leaders bowl! I look forward to growing our group - please feel free to invite your colleagues and industry peers to join!

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Exploring new opportunities for growth and wanted to see if anyone here has leads for a leadership level role in Customer Experience (cx) strategy. 10+ YOE in healthcare CX and a SME with Qualtrics, Clarabridge, and other VOC platforms. Would like to get experience in tech/saas and possibly shift into product management in the future. TIA!

Hello all. What are some areas in customer service do you find disappointing?
For me the lack of recognition and appreciation from the rest of the corporation. Also, how difficult it can be moving out of that department.

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