Ever since I left training, I've been making an array of careless mistakes on my cases, procedures and interactions. I made a very costly mistake today that will probably put me in hot water and my bosses have to deal with it now when they didn’t have to. I don’t know why I can’t slow down and work on my interactions for a little while longer to double-check everything. I feel really guilty. Has anyone ever been in my shoes before? Any advice on how I can slow down and eliminate all the costly mistakes?

I had completed 1st year in cognizant here is the situation can anyone please clarify the doubt ..my probation rating is 2 and not good comments and my role is PAT until today my colleagues role changed PAT to PA but my role is not changed why?is it behind the reason about review?

Has anyone ever heard of this type of real estate private equity fund structure:

-One LLC, so only one PPM
-Multiple investors that can be onboarded anytime
-Multiple investments that investors can determine whether or not they want to invest in
-One K-1 per investor based on their investments and income
-Ability for the Sponsor/Fund to invest directly, indirectly and in equity, debt, Pref, etc.
To me this seems extremely cumbersome and would require multiple classes of (cont’d)

Hello... does anyone have any info on being an EA at BDO??? About to interview and I'm curious. Thanks

Hi everyone! I suck at doing board meeting minutes! Any tips on being successful at them? I’m using the recorded meeting to take the minutes.

What’s the difference between ED and partners? How does one become an ED vs partner?

New to this....best place to buy a Rolex submariner for under 9k online. Also, really like the look of the Rolex explorer II, but have always wanted a sub. Any thoughts or recommendations on submariner or explorer II?

Does anyone know any good vintage watch dealers that are buying right now? Looking to sell a few pieces from the 50’s-70’s

Who are the top consulting firms for each of the type of work in Pharma?

Corporate strategy -
Portfolio + brand level strategy -
Sales & marketing strategy -
R&D strategy -
Transactions / M&A strategy -
Analytics -

Feel free to put more than 1 firm in each category :)

Ey work life balance

Hello everyone..... is any PE company hiring only remote?
Thanks for the info...

Are private equity operating roles considered respectable and prestigious in the buy-side space? What does the compensation look like for an associate at a LMM firm?

I’m at PE ops but I’m interested in deal work. If recruiters reach out to me before my 1 year mark should I take them or wait it out? Worried about how it’ll look on my resume as a “job hopper” or if my current team will be upset

I guys i am looking for job change

Tech stack :- java,spring boot, microservices,git,jenkins,docker,kubernate,kafka,mysql,zos.
Total exp 4.5
Relevant 4.5
LWD 12th dec

Best way to deal with fear and uncertainty around the Boogaloo movement? Currently intensified defense spending however current neighboring cities are heavily prone to coordinated looting

I am contemplating a new offer for Validation Lead role (non- managerial) at a Big pharma, with 4 years experience -post masters degree. Suggestions on what the compensation should look like ?

I had salary discussion on March 15 with HCL, When i will get update from them again??? Any experience pls share...

How to get on-site opportunities in European countries along with visa sponsorship .can someone who individually applied and got on-site and moved by themselves to different country,pour your suggestions.looking for change management roles.

Does anyone feel like these cryptos and short term real time pump and jump investments come at emotional and psychological cost? Money looks too easy and it gets frustrating when you just sold something that has been stagnant for days and the moment you sell it just skyrockets etc. just curious

Managers, how do you help your customer support team avoid burnout?

How to stop customer service from ruining your day?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Creative ways to respond to customer concerns without sounding scripted?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Are you worried about how quickly AI support is growing?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Hiring managers, what do you look for as you’re going through resumes?

Is outbound customer support typically less stressful than inbound?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Will the customer support future be led by chatbots or will we still be necessary? lol

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.