Has anyone been successful at disputing a hotel charge on a credit card (AMEX) when you had to cancel the reservation but the hotel still charged you?

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If you call and speak to the manager they’ll reverse it. They don’t have to because they have cancellation policies for that reason, but they’ll usually come around as a goodwill gesture.

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Have you tried emailing the hotel? Start there, I’ve been successful explaining why I had to cancel last minute and getting a refund.

Me, but it took around 6 months to be solved 😅

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