{ "media_type": "text", "post_content": "Hello All. \n\nDoes anyone know of any good/decent resources regarding Account Management best practices?\n\nCould be blogs/medium/videos/books? Any example AM handbooks? \n\nLooking to develop a set for an agency for the team and want to review other methods and processes. \n\nThank you!", "post_id": "60d486f161ca6a00226161fb", "reply_count": 7, "vote_count": 4, "bowl_id": "5a3b5e6f57397600147146d3", "bowl_name": "Account Management" }

Hello All. Does anyone know of any good/decent resources regarding Account Management best practices? Could be blogs/medium/videos/books? Any example AM handbooks? Looking to develop a set for an agency for the team and want to review other methods and processes. Thank you!

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The art of client service by Robert Solomon is always a great resource

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Thank you!

Honestly I’d just search on fishbowl! I’ve seen lots of good threads on the subject, especially advice for juniors

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Great approach. Thank you.

Inspiration from David Ogilvys book

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Thank you. Will look into it.

Did you find anything? I feel like the Account Management space doesn’t have the same level of knowledge sharing compared to strategy for example, who have amazing resources like Sweathead and planning dirty.

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