How can I ask about high turnover rate and reputation for long hours in an interview? Would asking that be a turn off?

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I've asked "my family is important and spending time with them is a major part of my life - is that incompatible with a career here?"

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Ask it at later stages of a very good end of 2nd round/3rd round. It might be a turn off for the employer who has something to hide, but they also need to face the fact that it’s out there and it’s something they need to address to attract top talent. It shows you did your homework, and, care about your career. You probably don’t want to join a company who is shifty and hiding it

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Phrase it as work life balance / culture

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Go the reviews on Glassdoor. They’re usually pretty on-point. Especially if you see an common complaint

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What answer are you hoping for? Why bother asking, honestly. Unless they ask you something dumb like, "why have you stayed freelance for so long" then you can follow that with, "I'm glad we're getting real w each other, bc I have a question for you, too"

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Ask here

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I love when candidates ask me either of these, or about our diversity. I appreciate the candor.

If they don’t address the elephants in the agency, I assume they’re desperate or full of shit

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If you’re asking because you are aware of their reputation for high turnover, I would phrase it as culture. I’ve asked after rounds of interviews and they were eager to talk about changes in the company

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Ask the turnover question directly as you need to know what you’re walking into. Hours can go as culture questions. Someone mentioned Glassdoor - I’d be careful with those reviews. While I think they have elements of truth it’s nearly all dissatisfied employees and no one has to verify they ever worked there. Plus did you know you can pay them to wipe bad reviews?! So just use judgement when viewing it.

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Ask one of the lone people not hR

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If work/life balance is a big priority and the job isn’t presenting some other opportunity that outweighs it, you have to ask or else you’ll be miserable. I always make culture a talking point... it’s important to me. That’s part of culture. I’ve avoided some shops by asking those questions and later gotten confirmation of my assumptions by meeting people down the road. But yeah, you could wait til the second interview

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You can certainly ask, I just don’t think you’re going to get an honest answer. Unfortunately

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I agree with CW 1. Indeed, look at Glassdoor, but beyond that asking the question won’t get the answer you are looking for. If the reputation is exceptional, then the environment is going to realistically be uptempo, and you can learn a lot. If the agency reputation is poor, they are fighting to make it survive & profitable. Thinking that if you ask them the question then the agency will change its ways is generally not realistic. I think that nowadays you have to take things as they are & simply decide whether it is for you.

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In my role I interview all the time and hire a ton. My view is that every interview is a two way street. You need to understand if the two of you are compatible and you need to ask the questions that get you there.

Be respectful, but ask the questions. Interviews aren’t competitions (especially if you already have a job) they’re first dates. Happy employees are honest in their interviews (and likewise on the agency side).

If you don’t get a job because you were too honest you probably would’ve hated the job.

That said, find a way to ask the questions so the interviewer can comfortably answer. Maybe don’t ask why the turnover rate is so high, but talk more about employee retention, office culture or what the organization does to promote from within; talk about the biggest staffing challenges at the agency. But if all else fails and you’re not getting your answers, tell them you heard that the turnover rate is high. Have the conversation.

If you’re asking about hours ask about a typical work day, tell them your expectations so everyone is clear. At your level you’re not going to be able to dictate how the company is run, so you’ll need to make sure you set expectations up front and see if it’s a match.

There are a ton of shitty jobs. You can probably get one by practicing and bullshitting, but if you want something that right for you I only see an honest conversation getting you there.

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Also, if it is a known concern for you, why interview there? From my experience, things like that don't change quickly, and if that is a rumor, it is at least grounded in truth somewhere. If you really want to be honest, ask how are they going to fix the high turnover and long hours, not justify its existence.

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In my experience, they are never transparent about that. No matter when you ask it

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Just ask directly. It will catch them off guard and they’ll have no choice but to answer. People usually ask the same 5 generic questions.

Touché CW1

Ask it if you want to know the answer - if you’re genuinely considering the issue rather than making a point. If it’s a problem that you ask then they clearly aren’t doing anything about it or worse don’t think it’s an issue - which is also a good answer for you to get.

Always ask. To me that question tells me that someone is looking for a place they want to invest in and grow their career, not just a place to land while they find something better. Only employers that have something to hide will be turned off by asking. Ni matter how early. A high turn over is an indication of an UNhealthy culture and an employer is either aware of it and trying to correct for that, or, they’re trying to avoid dealing with it. It’s better to know early.

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