I have a direct report who makes a lot of typos, which is inexcusable if she wants to show up well.

She’s gunning for a promotion and disclosed she has dyslexia. She wasn’t using it as an excuse, but moreso providing context.

I want to talk to her about what checks / processes she can use as she works to double check her spelling, especially since we have to move fast in PR. It’s killing her credibility. Any advice I can give her, or has anyone coached a direct report similarly?

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Your comment "which is inexcusable if she wants to do well" could potentially be discriminative. Legally she is protected, and if she has dyslexia there may be more typos than average which will be related to her condition. If she has a dyslexia assessment, that should detail a comprehensive list of recommendations. As a dyslexic content writer myself, who is also a published author, I have come up against a lot of barriers and misunderstandings, I have also experienced neurotypical colleagues making more typos and mistakes than I do. You have to work with her and not against her - there is nothing worse than putting in 10x the effort as everyone else, to have someone not take care when checking your work and give you work back that is now messy. For writing, people ideally should check each others' work regardless of any neurodivergence, because it is easier to spot other people's mistakes than your own. At a company I used to work for, I was spotting mistakes that has been on the same documents for 10-years straight.

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Talk to her honestly. A colorblind designer would use a contrast checker, rather than eyeballing accessibility. A dyslexic can use similar tools for spelling and grammar standards. It doesn’t have to be a big deal or a barrier.

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That’s helpful. Thank you!

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I would try to phrase it in a gentle way, but there is no excuse. With basic spell check and now being able to ask AI to review work for grammar and spelling.

I’m sure she wants to move fast and provide quick turnarounds for the team, but tell her to take the time to proofread before sending. She will be saving you all time overall because there will be less back and forth with edits and revisions.

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This person is turning in work riddled with errors. I didn’t say to have AI write the work, so I don’t understand why you bought up plagiarism. She can ask whatever agent she is using to check her work for spelling and grammar. No tool is perfect, but she clearly needs assistance.

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0 excuses in an age where a quick AI review would point out any errors

From the parent of a dyslexic and someone who has dyslexic colleagues my recommendations are: 1. If she has an official diagnosis report check the recommendations from that 2. HR should have on her file how they propose how best to support her in the workplace 3. When she writes / produces any copy she should first run it through co-pilot to check for obvious SPAG errors 4. Following this if their is a supportive colleague or someone she is comfortable with have them review 5. If her dyslexia includes processing and it is easier for her to be read to rather than read herself her laptop should have a read / write app added 6. Her dyslexia should not be a hindrance nor frowned upon she will add value and approach tasks in her own way, contributing to the success of the business, maybe not in the ‘normal’ way but believe me dyslexics are an asset and deserving of their achievements!

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