I have experience working customer service jobs and I am trying to pivot into the tech industry because I enjoy solving problems and learning new systems. I am just not sure which roles are realistically the easiest to break into without formal experience. What positions would you recommend for someone trying to enter tech for the first time? Sometimes it feels impossible to tell what companies actually want from applicants anymore.

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In the current job market you aren't getting a job in tech without experience or knowing the hiring manager personally. Several hundred thousand of us have been laid off in a relatively short period of time, and at the same time the job pool has been shrinking. Too many well-qualified people are competing for the same jobs, and many are accepting lower roles just to pay the bills.

I personally have applied for roles that I have successfully done for years and not even heard anything back, and 7 months into unemployment I don't have the most optimistic outlook other than what my faith provides.

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I have been looking for work for over 7 months now. Mortgage forebeance is about to be all used up, so our house is on the market, and I'll support my family with the equity until something comes along.

Try IT. Get a CompTia cert.

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