I own and rent out my 1BR in Harlem. The upstairs neighbors are a couple with two toddlers who are banging constantly. My tenant wfh as a professor and therapist for people in crises. She has developed migraines and the noise is so loud she is being asked to leave work zoom calls. The upstairs couple is sweet and apologetic, but the noise is ABSURD, the running around never stops. I’ve tried all the common sense, nice ways to remedy. Doesn’t my tenant have the right to quiet enjoyment? Ideas!?

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The joys of apartment renting in New York City. There’s almost certainly something in the house rules which says floors must be 80% covered. Outside of checking and pursuing that, there’s basically nothing you or your tenant can do.

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Fwiw I’m a rent stabilized renter and have this clause in my lease.

Do they have carpeting/rugs? That would be my first suggestion.
Otherwise, if they also own, nothing you can do that I’m aware of.

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Only way to remedy this is the put foam insulation In ceiling which mitigates it big time

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Start banging pots and pans in their hallway, use a broom and hit the ceiling through the day and night, smelly odors in the vents.

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No not really

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