I received an unsolicited call from a local Fidelity branch, wanting to explore how they can “provide support” to my accounts. I’m 42 and I have $700k split equally between retirement and brokerage accounts. All index funds. I suspect they want to sell me advisory services. Is there any advantage to clients? I know fidelity earns fees off these. Anything else they may be offering?

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They are just giving you a dedicated advisor. I use him to help with rollovers, etc. He asks if I need investment help. I say no. Not high pressure at all. I find him helpful.

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To be clear, there is no charge for his services.

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I receive one of these calls about once a year. I was annoyed with the initial one because I always get annoyed with cold calls. They actually ended up being very helpful. The first call took a while because we walked through all of my assets, what type of accounts they were in and the amount. They didn’t try to upsell me on any services. I told them I prefer to self manage everything and am well versed in income tax but I don’t know when the right time is to set up a trust. They brought in someone knowledgeable about that and reviewed my information. We all got on call again later and they recommended I not set up a trust yet based on my type of assets. The annual calls are fairly quick because I haven’t had any changes in my asset type. All of this was free.

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If you left a company whose 401(k) was through Fidelity, they call you to bug you to take your money out of that company's 401(k) account and put it in an IRA. The company gets you off their plan and Fidelity gets a new IRA client.

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I still have my EY 401(k) at Fidelity and I left 7 years ago. They asked about it on my first initial call. I told them that the fees and investment options are better than my current employers 401(k) plan. I also don’t have the option to roll it over for a traditional IRA because of my income and the need to do a backdoor Roth conversion each year. They haven’t asked about it since. Tell them it doesn’t make financial sense for you at the moment and hopefully they’ll leave you alone.

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Would avoid, they are trying to make a buck by convincing you to let them manage your funds.

I had one who is clearly accustomed to sweet-talking people who know very little. He was dumb as rocks…actually tried to get me to convert a 3% inherited annuity to a 1% fund that he would manage. I am pretty sure he sold my email too. I started getting sales pitches for private jet flights to the email I use for Fidelity (no, I am not that rich). Called multiple times a year for years even though I never called him back.

Reading M2’s account, obviously depends on the person. Mine didn’t know anything about taxes and didn’t offer to help. I am in the South. I tried to change to an advisor in the North who I saw on a webinar but he wouldn’t work with me.

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Are they asking you to pay for the advisor? If not, I'd take full advantage. If they're asking you to pay, I would definitely have to consider what the benefits might be. If you already have an advisor, may not be worth it.

Most likely they will try to sell you an annuity.

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