I recently started at a new place with 2 people reporting to me. One of the employees who has a visible reporting role has two kids and requires a lot of flexibility, basically working less than 6 hours of the day effective. She also is based in a timezone 3 hours behind. This really limits what i can get her to finish on a day and is frustrating for me. I am all for flexibility but it's unfair when i only have 1 person to assign work to, any helpful advice to manage this situation?

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Can you not email the work to her and ask her for a status update over email regularly? And have a weekly or daily call at a convenient time

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Hard deadlines, based on how long she says it will take, if they aren’t met, have a debrief on why. Document the patterns and reasonings of each late assignment.

Does it really matter how many hours she works or when if she’s getting everything accomplished? If she’s not accomplishing a reasonable workload for one person, set up a time to discuss your expectations with her. Also maybe check-in with someone else to be sure your expectations for her workload are realistic.

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Ok, so perhaps reframe your question as “ I recently started a new job and one of the two employees reporting to me doesn’t get their work done on time. Their workload is very reasonable for one person. How should I handle this?”

All the other details are irrelevant.

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