I thought it was weird that tour companies say their hotels can change last minute. However, it seems to be more or less industry standard and last minute changes do happen in practice quite often.

Are they just preparing for when hotels overbook, or are they using some fancy strategy in which they don't actually book the hotels until last minute?

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Because the tour companies have discounted rates, the hotels treat it as a soft reservation and reserve the right to cancel if a better paying customer reserves a room.

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ah that’ll do it. Do more expensive tour companies get a guaranteed reservation?

It’s a mix of both! Tour companies often pre-negotiate blocks of rooms but don’t always finalize bookings until closer to the travel date to adjust for group size, availability, or better rates. Sometimes hotels overbook, and the tour operator has to scramble. It’s not always shady, but if a company constantly swaps hotels last minute, that’s a red flag for poor planning.

yea happened to me, I needed to book extra nights before and after the tour and the comms sounded sketchy af. I like to make solid plans so it was the only time I ever paid extra for cancellable bookings and sure enough had to cancel when they shuffled hotels on me after the tour started.

I guess makes sense financially for them if they can snag some last minute deals on a perishable product. Just seemed douchey when not sharing the savings w/ us lol.

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