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Current and Ex-Chewy, Inc. folks in corporate roles…Can you please share your honest feedback about the company? The work culture, bureaucracy, management style, work life balance, pay structure and growth prospects? Reading mixed opinions on different platforms so need some clarity. Appreciate it.
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My advice for someone just starting would be to prioritize learning and always remain curious. There is always something new to learn, and being open to continuous learning can set you apart from others and help you grow in your career
One piece of advice I would give to someone starting in this field is to be proactive and take the initiative. Don't wait for opportunities to come to you - seek them out and be willing to take risks and try new things.
Don’t go into account management.
I think it's great
Don’t start!
Make sure you document everything.. Have a record of every approval, feedback etc . I have seen people flip and it can be very very tricky.
https://adage.com/article/agency-viewpoint/tough-love-grads-advertising-business-hard/300763
Thanks for sharing that link! I will take a look.
Honestly, you have two ears and one mouth. Listen and talk at that ratio always. Your personal and professional life will both benefit.
The industry can look like a blast when you’re young. But don’t go in oblivious to the downsides, which only come into sharper relief as you get older.
First, most agencies are pretty no-frills when it comes to compensation outside of those at the very top, who make out like bandits. If you’re a middle manager or even a more senior one, your friends in other industries will have much more lucrative financial options available to them — better retirement contribution matching, pension plan options, better benefits and in many cases, bonuses. So your ability to build wealth over time in this business is generally kind of compromised unless you own the place.
Then, get comfortable with the idea that when you get older, say around 45-50ish, statistically you may have to confront the challenge of having to pivot to doing something else. And that’s a hard thing to do at that age. Ask yourself whether, in addition to the compensation piece, this is a trade-off you’re willing to confront. This industry can be pretty unkind to older folks that command more money than its razor-thin margins can handle, or who are susceptible to the bias that they’re “too old” to bring clients the most cutting edge, contemporary thinking.
If you’re not comfortable with these realities, take advantage of your youth and the time you have at your disposal now, and pick another industry that will better set you up and sustain you over long term. Your overall health and well-being will likely reward you in that decision later.
Get out while you can
Is it that bad? I like the people and the company.
I’ve been in National a account Management for the last 10 years and really enjoyed the first 7 years before the pandemic hit (it was a tough period for any job)… my advice is not to stay too long in the role. My situation was I had a cream of the crop position and was given more complex, higher priority clients throughout the years. This and the flexibility of my role made me lose focus of the time( I’m also making 6 figures, more than most of my peers, so it made it easy to stay). I’d also network and keep up with the people you work with or get to know.
Thanks for your advice! Really appreciate it!
Boring, always in the middle of fixing some issue that you are given have the puzzle to figure out, and oh yeah if they don’t renew even if it’s something out of your control you’ll be in the lions den.
How much does your company put into r&d and innovation is the question I’d ask because if you are expect to get someone to buy the same thing at a higher price year over year without an added value that impacts their bottom line then run
Thanks! That is something important to consider!
I mean...some of this stuff is valid but also, there's a reason we've kept up this profession right? I'd say it's challenging yes, but it can also be rewarding. When you see an account grow and build that client relationship, it does feel really good!
That's how I feel. Feel free to give me your best advice!
At times, when you have a surge of amazing customers with great business potential, it is common to think that you can make them all your key accounts. But, not all of them are your key account partners. You have to strategically observe your customers and find – who are that few?
Thanks! I have been reading the 80/20 book. It might apply to this scenario.
Once you have identified your key account management partners, it’s time to develop the relationship from a futuristic perspective. For that, a lot of strategic analysis and step-by-step orchestrations are involved.
Thanks for sharing your POV. I appreciate it!
Knowing your personal and professional boundaries are also important. Be mindful about this.
I know! It is very important to have boundaries!
Focus on building relationships and networking. Building relationships with colleagues, clients, and other professionals in your industry can help open up new opportunities and lead to valuable connections.
I would recommend finding a mentor or role model who can offer guidance and support. Having someone to turn to for advice and feedback can be invaluable in helping you navigate your career.
Be patient and persistent. Success rarely comes overnight, so focus on developing your skills and building your experience over time. With hard work and determination, you can achieve great things in this field.
In pursuit of empowering others to succeed, I encourage new managers to solicit feedback from their team members from the start. Specifically, I recommend new managers conduct a series of virtual or in-person meetings where you as the new manager:
- Ask the following questions (and customize as needed)
- Record the responses for you and the participants to review, provide feedback and align on
- Summarize and publish findings for the team to use as guidelines for team performance.
Thanks for sharing those steps! It will make a difference!
If you want to know how to succeed as a new accounting manager, start by assessing your overall performance. As a new accounting manager, you will be judged on not only your performance but the performance of others as well. Your management will be looking to you to report performance and be responsible for actions outside of your former subject matter expertise, which can include all business areas.
That's true! You need to set the example.
It's going to be pretty boring. So if you are an outgoing person you better think twice before diving into the industry.
Thanks! That is true. Somedays are fun too...