Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

Does anyone know of any amlaw100/200s with a matrimonial law practice group? Or where I could find a list of this information? I have a friend looking in Philly and DC

Hi All,

Moving out of IT consulting to Product Management side in the next couple of weeks.
The new company I will join is an e-commerce division of a leading food retail group.

Any suggestions about books/ videos that I can access to learn the basics of the product side?

Hello 🐟 🐟 🐟,

Which is better to join oracle or ey

Thanks

Hello Anyone from the Database team available from HSBC pune location

HR told that if offer accepted and then not join to TCS in this scenario you can.not join TCS again ??

Has anyone moved from federal consulting to sales engineering? What was your experience in doing that?

Did anyone read the top consulting firms to work for? 😂😂😂

Hello! I’m a clinical healthcare worker and am currently working on a master’s in finance to pivot to healthcare consulting.

I’m trying to get an internship next summer (I have the time off work) but am having difficulty finding internships for non-MBA master’s degree candidates. (I have a clinical MA and doctorate & it’s been an auto-reject from analyst internships.)

Would anyone be willing to connect for internships or work for companies that love non-traditional candidates? Thank you

Align to non-M&A offering but do a lot of work in the space (DD, integrations). B4 recruiter reached out and wants me to provide resume@for review with hiring partner. Does it work if I provide a bio with summary of M&A projects (client names removed) instead of a traditional resume? Also plan to list education and previous roles.

Looking to jump from current firm to another - have read a ton of varying commentary on here - what’s the final say on best big 4 firm and perhaps best MM firm? All for FDD / M&A. Pay, technology, culture, perks etc.

What range should I quote to HR when they ask for what are your expected salary? Current CTC is 10.55 LPA. I have 5 years of big data experience including 6 months of on site project at egypt. Your suggestions are most welcome....

Hi fishes,
If anyone need referral at Thomson Reuters
DM me with req Id
Happy to help.

Anyone from Deloitte/KPMG/EY/PWC working in Servicenow projects?

Has anyone ever worked remotely outside of the country for an extended period of time? I have family outside of the country that I would really like to spend some time with without sacrificing my job. Any advice?

Any remote openings for Data Science domain?

Hello, I have until the 30th whether to accept an offer as an SaT Senior Director. I’m currently a Senior Manager in EY business consulting. Can anyone share the pay range for Senior Directors in the U.S.? This role would be leading small teams to perform commercial due diligence and manage the daily activities of a distressed capital advisory, acquisition, divestiture, or merger assignment.

Public accounting firms that are hiring tax compliance staff/associates? Haven’t been laid off yet but the writing is on the wall

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

When you’re frustrated with a product, do you take that frustration out on the product? Would you go the customer support route?

Do you feel working in customer support has made you a better customer?

Are you worried about how quickly AI support is growing?

Anyone else feel like customers have been super irate lately?

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

How to stop customer service from ruining your day?

Tell me a feel-good story from work that will restore my faith in humanity.

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

Is outbound customer support typically less stressful than inbound?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Will the customer support future be led by chatbots or will we still be necessary? lol

Hey managers, how do you keep company culture alive when managing a remote team?

How have the skills needed for working in customer support changed over the past decade?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Creative ways to respond to customer concerns without sounding scripted?

Do you ever catch yourself overthinking a customer interaction for 15 minutes after a call?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I wonder how some businesses are STILL thriving with trash poor customer support! In 2022 *sighs*

My work from home customer support people, do you miss the in person company culture or you’re good? Cause same