I’m so frustrated with American Airlines the past few months, I created a Twitter account to give them a piece of my mind. #AAisAtrocious 😡

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If airlines were a country, AA is Somalia and Alaskan is Norway.

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Haha Hey SC1 👋🏼

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That's the only reason I have Twitter. Their social media team is often able to deal with their usual screwball issues better than their phone reps. They have a lot more freedom to bother other departments, so if you're nice to them and have EXP/CK, DMs are a no brainer.

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