In customer support, it only takes one. If you make a difference for one person, whatever it is that you do will be worth it. How have you made a difference today?

What are the steps to turn in two week notice? Email a word doc to HR then let me counselor know?

What’s the normal bump from entry level consultant to next step up? Ibm seems to be from 73 —> 90

Curious what other firms offer

There’s an Art Director at my job who helped with a new business pitch and came up with the WORST headline construct without consulting me or any copywriter. (Cont)

I have cleared 3 rounds with Deloitte for PMO Role, have an upcoming final Partner Round, any idea what that is?

Any thoughts on Laundry Service?

Guys, need one quick suggestion -

28th Jan(after 2 days) is my joining date in one of the organisation.. meanwhile I get a call from one of captive company for final managerial discussion scheduled for today itself.
I doubt they can release offer in just 2 days if all good, having said that tomorrow is holiday.
Ques- should I tell after 2 days I have to join one of organization. Or can I tell, still I am with current organisation and serving np, probably 60 days left and wait for their offer..

I think am not working for the company ... am working for my boss's resume 😂

Did anyone watch the debate tonight

Strategy Director Salary / LA / 8-10 years exp?

Hola friends! Help our friends in India or any other country's friends to get a job in Singapore.

Hi folks,
I've been hired as a data Engineer in DWH. My joining date is 1st aug. Can you please suggest something i can learn based on the skills/tools used in tiger?
Yoe : 4 years

What’s an average S2 salary in FDD for high COL’s like NYC, SF, LAX and Chicago?

Deloitte fish interested in switching in the next year. With 2 YOE post grad at Deloitte what can I expect salary to be at Accenture?

Friend (no consulting experience) is considering an offer from Guidehouse (senior consultant as he has experience in federal health care): what’s the culture like? What about salary trajectory, is that standardized by level? Any pointer/red flags on culture and wlb? Exit opportunities? Anything would help, TIA!

Looking for openings in service delivery management with an experience of 9+ years in Toronto, Canada. Currently holding active PR, ready to move by November.

Hey Dallas folks,
So my last month's electricity bill almost doubled? Wondering if this was something anyone else experienced as well (maybe due to those snow days?)

Are any of you legal recruiters in the Boston area? I’d love to get in touch about paralegal roles!

Looking for a roommate in Miami to sign a lease with starting in January or February. Looking to sign a lease for a 2 bedroom/2 bathroom in a luxury building in Brickell, Downtown, Edgewater, or somewhere similar. I am clean, quiet, and respectful. I am a strategy and finance professional in my mid 20s (ex-McKinsey) who will be in the office 5 days a week. 

Recommendations for white sneakers for the office for women ??

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

How do you prevent the negativity of your job from impacting your personal life?

How to stop customer service from ruining your day?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

How have the skills needed for working in customer support changed over the past decade?

Managers, how do you help your customer support team avoid burnout?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

Tell me a feel-good story from work that will restore my faith in humanity.

Hi fishes, do you get paid by the hour or receive a salary?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?