Is it common for an Enterprise Account Executive to transition to a Customer Success or Account Management role?

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I went from Account Management to CSM. I’m finding it’s not that common to have a sales background. The role is relatively new and the more tech heavy the software, (Cloud Computing, DevOps, IT Security etc...) the more I’m finding CSM colleagues have consulting or tech support backgrounds. That being said, it can be done. Martech companies usually view CSMs as Account Managers and don’t expect them to be technical.

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