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Persistent is hiring - Service Desk Support Agent (Pune)
- > 1-3 years of experience in IT helpdesk environment(voice)
- > Knowledge on ITIL framework and terminologies
- > Assist end users on application problems, desktop, laptop issues, or system administration issues. Diagnose, prioritize, troubleshoot and resolve IT incidents, requests reported by the users via telephone, emails.
Share your resume on - kadambari_bhalunkar@persistent.com
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Additional Posts in Interview Tips
Any tips on going thru a interview at META
A lot of times contractors end up just being a holding place for good candidates while a new position is made for them
It might be if payment etc make sense. It might be good to ask clarifying questions like will this role turn to a permanent position, etc.