On a given day, how much downtime do you have between customers? What about in general? Thanks!

How does updating your application work? If I submit apps to schools in R1, and then get promoted in the early fall, is it possible to amend the application to reflect that?

1) Hypothetically if you were looking to sabotage a colleague, can you code an excel document to throw off their numbers or calculations, (if you send them that document and they download it for use)?

SOS, I got a govt offer & was let go from my current job. I was not given a clear reason for termination but it was not misconduct. How do I phrase this in a disclosure statement for background check

What’s the best site to build a multi-vendor marketplace? Have a small but interesting concept. Low to no code?

How many days IQViA takes to call back after 2nd round ?

Surprised to see score dipping to 469. Can we expect more dip?

How do you deal with references as a freelancer? Most of my past gigs - I had managers on paper but it was a formality as I led my own work so don't feel comfortable asking them to be a reference.

Trying to find a very nice weekender/duffle for my boyfriend. Price isn’t a concern- I’d like good value for $$ however! Not opposed to any brand (designer or otherwise).

Meetup for drinks? Anyone? We’re trying to establish a social cohort, if interested raise your hand.

Anyone feeling ready? I'm on LIII and have yet to take a mock ...

I burst into tears Friday as I said goodbye to the best TA ever! She is now a kindergarten teacher in another district. It took me an hour to get over it and I know the other teachers and admin thought I was crazy. Change happens. But when there are no subs available and no one has an answer for Monday….what will I do? 18 students are 10 to many for me to teach by myself. And when I ask, they say there is someone, just not sure when the sub can start. Thanks for letting me vent!

I’m interviewing for BCG and had a principal reach out to me for a zoom chat. Is this normal for principals to reach out or is this a positive sign?

I just started a new job 2 months ago, benefits and PTO don’t start until 90 days in so I still have a month before I can take off any time, and today found out my company doesn’t offer paid maternity leave.
I’m really struggling handling the symptoms and maintaining my full time job. Thinking about looking for a part time job to have more time to myself through the pregnancy since I won’t be getting a paid leave anyways, but lost on where to start looking. Any recommendations?

I recently found out I was “promoted” or giving a higher title, same pay. I was told HR was updating employees titles based on the work they do… Is that even a thing?? My mid yr review is coming, should I just ask for more money?

Hello Deloitte 🐟,
After three rounds of interview, recruiter wants to have a call with partner as a final round. What is the intervw with a partner like ? What is the role of a partner in Deloitte. I am interviewing for specialist master role for cyber security. What is the ask for compensation for this position at D and what is the signing bonus and target bonus like ? 7YOE and 135k TC

Hi Fishes,
What will be the annual hike/increment at Bny Mellon,Pune for Senior QA and Test Analyst position and will a professional whois joining in the month of November be considered for the annual appraisal in the appraisal cycle?
Could anyone advice on this?

I guys i am looking for job change

Tech stack :- java,spring boot, microservices,git,jenkins,docker,kubernate,kafka,mysql,zos.
Total exp 4.5
Relevant 4.5
LWD 12th dec

When you’re applying for customer service jobs, do you customize the resume objective for each?

Will the customer support future be led by chatbots or will we still be necessary? lol

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

What are your tips for publicly responding to negative reviews?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Creative ways to respond to customer concerns without sounding scripted?

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Is outbound customer support typically less stressful than inbound?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Hiring managers, what do you look for as you’re going through resumes?

Any suggestions for how to find a fully remote customer support job?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Are you worried about how quickly AI support is growing?

Ways to destress during work as a customer support agent?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?