Pre or Post-Sales... Is the grass greener? I.e. Solutions consultant/sales engineer (pre-sale) VS. customer success manager/solutions architect (which can be either)? By greener, I mean career trajectory prospects, earning potential, future viability to move in other roles, and overall stress / WLB? I am asking this as someone relatively junior still with 3+ YOE in management consulting who is looking to shift into a sales adjacent role in tech.

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Generalizing here, but:

Presales is faster paced, more challenging, usually tired to revenue (earning commissions), and typically requires more breadth of knowledge. You also need to know and be able to deliver on the sales playbook, especially understanding the value, why, and stories about your products. I'd say this is the more stressful of the roles. You don't own your calendar so there's less flexibility or WLB.

Post sales is more stable, usually focused on being a subject matter expert, more likely to be tied to revenue retention and/or upsell, CSAT or NPS scores. Still some stress, especially when paying customers aren't getting what they feel they are paying for. But you don't own that relationship, typically that falls to their account manager or CSM.

Both have value, pre sales tend to have more earning potential but I've seen people be successful in both spaces. Some off the best post sales people I've know are now CTOs, founders, etc. Personally, I've always liked being tied to revenue and having a commission component in my comp plan. I think ultimately it comes down to which team you like working with the most: sales people or customer success

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Thanks so much. By post sales, I did mean customer success manager roles mainly…

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