PSA for E&Y Travelers: The $395 AMEX Platinum fee was assessed this week. This won't appear in the GT&E import. Time to cancel the platinum card and curse our travel team..... 👎 💳

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I think you were supposed to request the downgrade by 12/1...

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The email address is AmericanExpressEYCorpcard@aexp.com .... They are backed up-to-date but they should retroactively refund you the full amount if you ask for it. Also Make sure to ask for the points program on your new card or you'll lose the accumulated points.

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You can still request downgrade now, but you will likely only get a partial refund of the $395... Think of it like paying a dollar a day for AMEX Platinum from now on....

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I requested a cancellation weeks ago and haven't received my green card yet

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Thanks M! So we just call and cancel? I am guessing we need to transfer/use points first?

Does anyone know the process to cancel the plat card? I called Amex and they referred me to someone in the firm that's on vacation

You just send an email to them. The email address was in the notifications we got about downgrading the platinum card.

I understand that they are pretty backed up, @EY2. You can email them to check/confirm the status. Mine took at least 3 weeks to process.

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