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I’ve never seen any agency make any significant changes due to an exit interview. For that reason, I’ve never felt the need to be a truth teller/bridge burner. It’s not worth it. Better to think of it as a formality and just move on to your next gig.
I agree with cd
HR rep here. We absolutely take feedback from exit interviews to make changes where needed. Trust me, I have someone on a performance plan because of exit feedback from their team after losing a few people within a short time period. Exit feedback is also not generally shared verbatim with managers, so I ask people to speak candidly with me. We can’t fix what we don’t know about. Most companies will share common themes, trends, etc. with leaders, but not verbatim feedback to protect the identity of those giving the feedback.
Thanks for the inside perspective!
I’ve said it once and I’ll say it again: Dracarys.
12% honest maybe?
honestly man won't change a thing if your shop was a shitshow. I'd just nod and move on.
Im not honest at all. But I am honest and provide feedback that is constructive and actionable while employed. I try my best to put myself and the team in the best position possible and raise flags and talk to people to pivot, reassess and reflect. Once I decide to leave, I could care less on what that other company does. So I feel good just saying I want move on for “generic” response. And keep it at that.
This is the answer. I am honest, direct and constructive about how I think the company should improve all of the time. But if they’re not willing to hear me while I’m still working there, it’s unlikely they will suddenly take my feedback seriously on the way out the door. So I’ll acknowledge in exit interviews whatever issues I’ve previously had open discussions about, but I don’t see it as a moment to suddenly spill my guts in the hopes of affecting change.
I generally lie and only say positive stuff - so 50% lies for me.
Nothing will change and you’ll only hurt yourself. It’s not worth it to be honest.
In my last role at one of the larger agencies, I was very candid in my exit interview about a manager who was terrible (horrible to work for and also very inappropriate/creepy with all of the females on our team) and HR’s response was simply, “hmm, never heard of him.” So I ended up leaving frustrated that they couldn’t be bothered to even pretend that they were going to look into it.
But, I must say at my current agency they’ve implemented a lot of new processes and structure based on common themes in people’s feedback in exit interviews, so I think it can go either way. If you think that your feedback will be put to use, lay it out there while still being respectful, but if not, it’s not worth the worry or frustration to have you feedback fall on deaf ears.
It's as fake as any other meeting, everyone else still works there.
Pretend you want to work there again in the future, and frame it that way.
Honesty isn’t an issue if it’s constructive. Don’t complain just to complain, but if you have constructive critiques of what drove you away, share that.
Would you ever want to go back? Are you staying in the industry? Be honest without burning bridges. No need to be throw someone under the bus if no action can be taken.
I’ve always given the constructive feedback that they will likely receive well (smaller things that they might have heard before) and leave anything else unsaid.
Realistically this happens whenever anyone leaves an agency. You’re thinking about it for weeks, “I’m gonna tell them how I REALLY feel!” And it nevvvver ends up working out that way nor does it help you. Let it go and move on.
Chief
I avoid HR exit interviews by telling them “I’m too busy packaging up work so that I can properly hand it off before I go.”
It drives them nuts 😁
I’m not looking for advice about how to be honest and respectful simultaneously - I feel confident navigating that - I’m more so looking for honest advice about the realistic level of honesty people give in exit interviews.
Most don't care and look to end it quickly, so they avoid details, so they can leave early. It's generally, thanks for the opportunity and I wish all you the best and I had a great time.
I was brutally honest in my last exit interview, as were all of my workers who left around the same time. It resulted in a leadership change in my department, so I say honest but constructive - not petty.