Rented a car through AMEX travel, the car I was given has scratches and dents all over the car (rental agency is aware of the cosmetic damage). How many points?

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Is a different car unavailable?

Did you not ask for another car? Also who cares? It’s not like they’ll charge you for the damage. It’s a rental, they’re meant to be mistreated

The only time I ever complained about a rental was because there was an actual maintenance problem and they gave me a day free

Pick a different car or just deal with it.

1.Take car pic so that you are covered when returning car at same/ different location
2. As long as it is drivable and point 1 is taken care you should be good.

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