Today was rough. Another ‘urgent’ request came in late this afternoon that apparently couldn’t wait until next week. It’s like every project I touch is already on fire before I even see it. I’m exhausted from always being the one expected to swoop in last-minute.Are you also constantly putting out other people’s fires?

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Yes. It's almost like the more capable you are the more they throw at you. My biggest gripe is that some people would appreciate your efforts but others would throw you under the bus.

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"Unfortunately, I have an urgent commitment this evening and must log off at 6, but I'm happy to work on this on Monday morning. "

That's how you handle it.

If pressed for details, refuse to give them. Say "it's personal" and move on. You are a cog in the machine. Giving up your night/weekend means nothing to the company.

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I train my customers. They don’t train me. I do things one way and that’s the right way. Not the customers way.

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Yes. But document it for both yourself and your manager, you shouldn't have to be solely responsible for every emergency situation.

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