We all know about difficult clients, but how do you deal with difficult partners? Partners that are, unfortunately, core for your campaigns, but the reps are aggressive, go to the client behind your back, etc., and you can neither stop working with them nor have anyone to report them to?

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Sometimes you have to have those tough conversations, unfortunately that’s part of rising up the ranks. Do it in a respectful way, acknowledge that their livelihood is based on how much they sell - but that you need to be aware of anything that they’re taking to the clients. You know more about what is going on with the business more than they do, so maybe there’s a reason their budget was cut or shifted; or you may know incremental is in the works and a good relationship will only benefit them in the long run.

Good luck, stay strong!

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Usually that’s when an account lead or someone senior who works with their managers steps in.

Am looking to work with a media agency in Canada. Have 12 years in media sales in East Africa. Any referrals , I will appreciate. ndungu.johngithinji@gmail.com

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