What are the most important technical skills to learn as a CSM?

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A lot of CS work involves soft skills (relationship management , account planning, understanding business goals, etc.). As CS evolves into a revenue driver, it will be helpful to be able to understand an accounts growth potential as well. Other than that I really depends on the domain. Some are very domain specific requiring industry experience (cyber security , Mar tech). Other companies target a more general customer base or multiple verticals and are open to hiring people from outside those industries.

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Great insight, thank you so much!!

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Hi guys,

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