What is the difference between Manager and Senior Manager at Accenture in terms of responsibilities and expectations?

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From my experience the differences are…

Strategy Engagements:
- Ms are essentially engagement leads, checking deliverables created by Cs. Pretty directly involved. Usually staffed on 1 project at a time.
- SMs are essentially higher level leadership, often with a sales focus. They have their hands dipped in a few engagements at once. More BD expectations. They don’t do as much “hands on” work.

Delivery:
- M lead a work stream and manage the BAs, Devs, etc more directly. They’re in Jira pushing issues around.
- SM lead at a higher level, essentially managing the Ms. They also have a lot of interaction with SteerCos and Execs. They can be pretty hands on but only on critical issues, risks, actions, etc. They don’t do day-to-day dev.

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OP - my experience has entirely been at existing client accounts and not with brand new clients. That being said, MDs with established relationships have always been very involved and supportive.

I’ll tag someone else in who has experience with new clients :D

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