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My head is spinning. I'd start by asking for a specific title so you have something to research. Good luck.
I asked, and I am basically Disputes by Phone Front end, and doing Back end Cases.
Your compensation is based on your title. If your current title is BDO, then your salary will be based on that title. I think the best thing to do is to ask for a raise since you are doing additional work/task.
Agreed, or negotiate a better title so you can compensated accurately. It kinda seems like they're taking advantage of you
But the title said DBO. (Disputes back office) and I feel like the compensation should increase, since it’s another position being added to back office in the disputes department.