What would you prioritize when client needs urgent files around 5pm Friday. It would only take half n hour to do it, deisgner wants to do it so would you have studio do it or would you wait for Creative Resource Manager to assign it?

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Have studio do it and just give the resource manager an FYI heads up incase they’re logged out for the day

likesmart

Anytime you can prioritize the client's need and shorten your delivery time is a good thing, esp. if it only takes 30 min. Just practice good communication all around

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If the client's urgent request can be completed within half an hour and the designer is available and willing to do it, it may be best to have the designer complete the task to ensure a quick turnaround time. Waiting for the Creative Resource Manager to assign the task may cause unnecessary delays.

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It sounds doable and the client will appreciate the quick turnaround. If this is a regular occurrence (for urgent requests), I'd ask your Sr. Management /Operations team if you should be charging rush rates.

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