What’s a good career track in you are starting off as a CSR?

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Get into Underwriting asap. It’s the core of the company, more challenging work, and way better pay.

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Will also be very automated in the near future

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Think about opportunities in IT. Transferable to other industries if you decide insurance isn’t it.

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I'd tell you to cast your net as wide as you can, talk to people in the different areas of your company, ask about which managers are good/bad, and be open to opportunities.

Automation is hitting everywhere as others have said, both in Claims and Underwriting at different companies.

IT is amazing personally and there are good career paths that don't entail going back to school to learn to code if you don't want. I'm in Change and Project Management and have gotten on several interesting projects.

Claims. It is a business need that will always be around. It has so much potential for upward movement.

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Yeah, it also has upwards of 50 hours a week just to stay afloat

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Find industries that you have. passion for and let your manager know what they are.

I handle insurance for transportation, warehousing, and manufacturing accounts because those industries fascinate me which makes the job more fulfilling.

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If you enjoy influencing others, I would suggest leadership. There will always be a need for Phone leadership.

Depends on your interests, I've seen people go to Adjuster trainee, or UW or even to become Agents.

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