What’s the difference between a community manager and community operations manager?

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The roles of a community manager and a community operations manager can vary depending on the organization, but generally, a community manager is responsible for building and maintaining a strong online community, while a community operations manager focuses on the day-to-day operations and management of that community.

Community operations manager takes care of the high-level goals of the community to keep things running. Basically, the glue that binds everything together. Meanwhile, a community manager builds and maintains s brand's community.

The Community Operations Manager is responsible for setting high-level community goals as well as determining how to reach them. The Community Manager is responsible for setting and implementing social media and communication campaigns to align with marketing strategies.

I think it really depends on your organization. But generally speaking, a community manager is responsible for building a strong online community. Community operations on the other hand is responsible for the daily operation of the community.

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