{ "media_type": "text", "post_content": "When you call UA to apply an RPU to a booking and what the rep actually does is put you on standby on a flight 10 hours earlier. WTF?!", "post_id": "590508cc5c53e30011e85e97", "reply_count": 6, "vote_count": 1, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

When you call UA to apply an RPU to a booking and what the rep actually does is put you on standby on a flight 10 hours earlier. WTF?!

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Don't argue. Else they'll send cops to your home. They only said no cops if you have a valid ticket and board a plane. Nothing about you messing w them on phone

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^smells like opportunitie$ for bcg to sell some work $$$

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You are aware you can apply RPU on the website ... next time I guess

@P1 Didn't work. That's why I called.

UAs website does suck haha.. sorry 😐

And when they finally did it today over the phone, it took 30mins and the help of a supervisor. Smells like systems issues.

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