A couple of months ago a colleague poked his head into my office and asked, “How do you find your community?” He was charged with helping foster community in a certain area, and while he had extremely deep subject matter expertise in this area, he didn’t know who else at the company shared this interest and expertise, or how to find them. How do you find your community?

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Networking, online communities, attending events.

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Additional Posts in Community Managers

How long do you give an initiative before accepting it didn’t work out and it’s time to try something else?

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Have you ever hired a freelancer to make some memes for your community? I was thinking of trying this to get some new members.

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It's actually a lot of work to manage our online communities, but some people think my job sounds "fun" because I "get to" surf the internet for a living, if they only knew...

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It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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Do you have a separate exclusive community for your most loyal users? How is it working out?

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How did you get started in your career as a community manager?

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Nobody asked, but here I share the best 5 tools that will ease your job as a community manager:

👉 Canva
👉 Hootsuite
👉 Google Drive
👉 CapCut
👉Qoob Stories

Would you add or change something?

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I have a bit of experience doing social media management with online businesses but I’d like to try out working with local businesses in my area. What are some good strategies for doing cold outreach, and what kind of services would you offer to entice them to work with you?

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When someone complains about the product in the community, do you address it publicly or privately?

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What questions should I ask a candidate during an interview for a community manager job?

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What's the most inspiring post, comment, or interaction you've ever seen in your community?

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Moderators/managers for virtual communities actually have a pretty difficult job because the rules for posting have to be interpreted, there are very few hard and fast absolutes in this profession

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Our community engagement is rising at an impressive rate but the CEO is focused entirely on vanity metrics. He’s making me feel like my work isn’t paying off and it’s disheartening.

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Do you allow the community to discuss your direct competitors?

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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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Is there a need for freelance community managers?

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Are you an experienced community and social media manager expert with 4 to 5 year of experience.
You can DM.
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How should a future CM looking for their first job build their resume?

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What are some of your favorite social listening and analytics tools you’ve used as a CM? My team is looking into new tools and would love to get some recommendations

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