As anyone had luck with changing the coding of a charge on the CSR? Something didn’t go through as travel that definitely should have in my opinion

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No. My understanding is they aren’t very flexible in those changes.

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I have been successful doing this with other chase cards. Emailed customer service and they corrected the points

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Where do you check the coding??

On the credit report it shows you, and a hotel reservation I have isn’t getting the 3X travel

I did it once, three years into having the card. Spent $500 USD at a Japanese steakhouse, definitely had to get that counting as food not general for the 3x points.

Mine is a 17k charge on Vrbo

https://thepointsguy.com/news/vrbo-now-codes-as-travel/

Yeah I read this which is why I went through with it, mine isn’t a property management company renting out their house but still no luck. ~20k points isn’t bad, but 60k would be nicer..

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