Best advice you can give callers? I'll go first. Kindly read your terms and conditions.

Need some help! Currently live in TX but work as an independent contractor (remote) for a NYC based company - do I still need to pay NY state convenience tax on income or would this only apply as a full-time employee?

41F, just found/joined this bowl and the bowl picture is cracking me up 🤣🤣🤣

My family mistreated me when I was younger, and now that I don’t live at home, they don’t call or bother to look for me, because frankly, I think they have a hard time admitting what happened - and will never apologize to me either. If I don’t call, or occasionally go see them during the holidays, we would never talk. Some of them are growing old (health-wise), and I’m scared this entire situation is just irreparable. Has anyone ever gone through anything similar? Any advice or thoughts?

Stopped a fwb situation. But staying away is so hard. 😔

What does a 30% travel requirement mean in a job description? How often do they expect the candidate to travel ?

Anyone have advice for talking to teachers in your school that are upset with you?
My 4th grade class didn’t show up today because the teachers are upset that student behaviors that are an issue in music are carrying over to their classroom. I understand their frustration, but nothing was communicated with me. I even thought things were going better this week.

What are the perks in PWC?

Sometimes my anxiety is so intense I can’t clearly articulate my thoughts and I have to laugh it off like I’m tired. But I’m not sleepy.

all - qq I’m currently on an LoA, stuck in India due to personal reasons (on F1 OPT) right now. I have a lot of interest in teaching kids online (coding and such), could I do non contractual job teaching coding online while in India with an indian firm?

I have two questions. I have 10 years of experience in multiple sectors and I have been trying to gain a leadership position. I am attempting my PHR this summer but what are some tips in order for me to obtain a leadership position? Also, how long does it take to obtain another position out of state? I am trying to move to Houston but I don’t want to move until I am confident I can obtain a position in the city before packing up and leaving.

Hi,
Which is a better division at JPMC india mumbai office,
CIB or Global CRM Asset Management

A friend of mine applied for a job at Bain and he said part of application requested his SAT scores! What’s the point of asking for his test scores? He has a degree.

What position is Senior Associate Technology L1 position ?

Can anyone tell me

Looking for remote healthcare roles that I can operate from Southeast Asia during a gap year (I am a dual-national). Flexible with anything that allows me to build on skills like project management, analytics, PI/QI, and anything else among the delivery of care. I will be a recent grad with internship/project experience in healthcare strategy roles. Looking for ideas, referrals, or just a chance to connect 😊

Can anyone tell if SAP SDC renegotiates offer after releasing if I have a greater offer from somewhere else.

Hi Fishes,
I have 6 YOE in financial reporting, if an opportunity in Morgan Stanley in fund accounting arises, should I go ahead with it or would it be a reverse step career wise, would appreciate insights on same and also of MSFS Fund accounting culture, WLB, if anyone can help with the same...
Thanks in advance, would appreciate your help

Hi folks, any idea about the current hiring process for an experienced hire at big4? I meant in terms of total duration.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Ways to destress during work as a customer support agent?

Will the customer support future be led by chatbots or will we still be necessary? lol

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Tell me a feel-good story from work that will restore my faith in humanity.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Creative ways to respond to customer concerns without sounding scripted?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is outbound customer support typically less stressful than inbound?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Any suggestions for how to find a fully remote customer support job?

What are your tips for publicly responding to negative reviews?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??