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EQM = actual flown miles (usually)
EQD = what you spend on your tickets (usually)
RDM = dollar multiple of your EQD (usually)
Need to hit EQM and EQD targets (usually) to qualify/requalify for status
Haha - that sounds complex.
No wonder they are never on time.
What does being on time have anything to do with EQM?
Delta has had that model for years. American only adopted it like last year