Can you please tell all your old folks that no legit company or service takes payments in gift cards? I had an elderly gentlemen call in who had been the victim of fraud, and they got 4000 dollars out of him. He only figured out it was a scam because they kept asking for more money, and when he said he gave them everything, they hung up. And there's probably nothing his financial institution or my employer can do for him. Sad.

Can someone give me a real answer (more than just "it's KYC stupid") as to why it takes 2-4weeks to open a bank account for an institutional client?

Apologies if it is off topic.
My brother has over 20 yoe in electric and 10 yoe in solar engineering including owning his own small solar company. He is looking to relocate to US or Canada. Can anyone provide any lead on which companies provide sponsorship? H1B or Canadian work visa. Thanks!

How do you deal with ADD and being able to clearly explain your ideas? Are meds the answer? Really don’t want to do that. Already in therapy. Plz help.

Need 6 Marriott nights to titanium (spend doesn’t matter). 1 - would any hotel manager cut you a deal? (Ie if 6 nights is 60k; let me pay 30k and get the nights and I won’t use the room?); 2 - where are cheapest Marriott hotels? I found 10k per night in burbs of Chicago? 3 - would any cheap Marriott let me run this scam remotely? (Ie call Abilene Texas, check me in without my showing up)

Question about PTO - my contract says 25 days but is this inclusive of any office shutdown over Christmas/New years (if there is one?). In Sydney office if that provides some context. Thanks!

Moved from Canada and I have to say, big pharma in the US might very well be the devil himself. In Canada, medications that cost $30-$40, are hundreds of dollars here. Honestly thinking of leaving the field because I can't stomach the corruption.

How many of you have worried about finding a job outside of education since everyone is leaving?

Can anyone refer me to Google, microsoft, apple, Walmart ?
Serving notice period, LWD :28/02/2022
Yoe:10 years
Role: SDET

Can we extend the joining date in sap labs because relieving date and joining date is overlapping on 22nd August 2022

Invite industry professionals you know to our bowl., Let's make the connections bigger and wider

When is the salary and salary slips released ?

Hello EXL Professionals,

If I resign from EXL in mid of Dec 22. Will I still be getting the Annual Bonus (for 2022) which will be paid in March 23 and is some percentage of fixed CTC.

Can you really learn a language properly with Duolingo? To the point in being able to use it professionally? I feel like it's no rival to Rosetta Stone in that regard.

Looking for twitter referral. Anyone can help?

Thanks

Advice & resources? My spouse and I are starting to make good money (ages 28 & 31, $105k & $70k) with $10k in savings (we were hit hard financially this year) and 2 car payments.

We live in a cheap apartment ($1.3k) that is sh*tty. Don’t quite have a down payment (especially not in ATX). Is it dumb to rent a house for a year at $3k/month while we save up again?

We both didn’t come from $ and are figuring out how to not be idiots 🙃 tbh we would prefer to rent forever but that feels dumb???

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Do you ever get overwhelmed by the number of software programs you have to use at work?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Creative ways to respond to customer concerns without sounding scripted?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Managers, how do you help your customer support team avoid burnout?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Hi fishes, do you get paid by the hour or receive a salary?