Customers leave me genuine reviews with a lot of context and sometimes pictures. Out of the 20 reviews I got over the course of 6 months, Yelp only left one posted and removed the rest. This is affecting my business tremendously. Any recommendations here?

I feel like at times i’m running against newbies in the industry that are just flying by the seat of their pants. How can I shine as an experienced professional even though IT is still relatively (2 years) new to me ?

EY TARAS or EY GCR??? Between these 2 service lines which has better pay and opportunities??

Typical exit ops for M&A operational due diligence?

Hi all, I have the Sales Cloud Consultant exam coming up , Any tips on online study (besides trailhead) from those who already got the cert? Or any Deloitte resources?

Anyone know of available part-time (3-5 hours week) Salesforce Project Management gigs?

I am looking for Job change can someone help me out with the job openings for the security analyst position...?
I was having 5+ years of hands on experience into Information security by handling IR, Splunk, Azure Sentinel, Qradar, Arcsight, Proofpoint, Forcepoint, Rapid7.

Is there any PG/ FLAT available in Pune (Hinjewadi phase 3) location or nearby it. (For Male)
My company is Capgemini.
Please respond quickly.

I can sense resource cut in coming few month in MasterCard India in non technical profiles. Anyone else feel the same ? Should we be cautious.

What’s the hardest problem facing provider side healthcare?

I am looking for a referral for a job in Pfizer. I am a Pharmacist with many years of Pharmacy and Business experience. I am also in the process of starting my MBA. I would appreciate the help greatly as I have applied to other Pharma positions without referrals and not had much success this way. Any help will be greatly appreciated.

Likes for a DM please🙏

Has anyone ever outsourced a portion of their own work and passed it off as their own? I would love to hear some stories...

Can you leave as an A2 to an audit client that you’re not on the team

Do they send out an email for stage 2 completion? If yes, how long after joining?

What will be the expected salary range for cloud manager role in USI, transferring from US ?

The majority of my career has been in healthcare tech with some retail experience. Looking to break into event management/coordinating (I believe this is the correct job title) space in either the entertainment, fashion & retail or cosmetic industry. Any insights or advice is appreciated!

Who here has actually made a genuine connection from being in this group? Let’s hear your stories 🍵

Why do some people get laid off and others not? Is it always utilization? Do people typically know they're at risk before it gets to that point?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

How have the skills needed for working in customer support changed over the past decade?

How to stop customer service from ruining your day?

What are your tips for publicly responding to negative reviews?

Are you worried about how quickly AI support is growing?

Hi fishes, do you get paid by the hour or receive a salary?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

How do you prevent the negativity of your job from impacting your personal life?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Hiring managers, what do you look for as you’re going through resumes?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Managers, how do you help your customer support team avoid burnout?

Creative ways to respond to customer concerns without sounding scripted?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them