Delta kicked a family with infant to make money by giving seats to others. Ridiculous. Do they have no shame left in airline industry

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I don't think the airline handled it correctly, but was the seat they purchased for their other son who was sent home on an earlier flight?

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Handled it wrong, but seats aren't transferable the way the family tried to do it.

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The family was in the wrong. Everyone thinks the rules don't apply to them.

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It really pissed me off how bitchy all the flight staff was towards him. Definitely lowers my opinion of delta. The FA behavior I would expect on AA but not Delta

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Profit has no feelings

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What I really hated was some stupid ,rude, untrained delta employees babling all the legal crap to parents who are about to take 6 hrs flight with infant. Guess what happened in United CEo not getting chairmanship should happen at Delta too

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I don't understand why they wouldn't let him just stay on the plane with the kid in his lap. He offered to do that eventually but they told him it wasn't an option.

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The person for whom the ticket was issued didn't show. Yeah they handled it poorly and that FA should be reprimanded, but the family are also dinguses.

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Its 2 yr baby. Its not like they marched into flight without all the checks by TSA and gate agent. As the guy stated he had this worked out with gate agent. He has paid for the all the sits so delta fa bit$$ should not have been telling them you going to jail and kid to foster care. Airlines needs to get some consulting done on how to handle these situations.

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Family didn't understand the rules - they never swiped the ticket before boarding. So they technically don't have that seat. But delta FA shouldn't have been that rude.

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But then it should have been empty (yes, I get that this is not how the contract is written, but in principle that family owned that seat)

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Omg just stop. I'm sure you've been on that standby list wanting that seat before .

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