Difference in working in house for an insurance company vs for a firm?

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So I moved in house, got a ~ $25k bump in base pay and significant bonus potential over what I had at panel firms; still have a paralegal; no billable hours; manage my own case load (which is frankly a lot); 7, yes SEVEN, weeks worth of PTO/holidays a year that I can actually use because I don’t have a billing quota to meet; completely WFH (which I love). Don’t get me wrong it’s not perfect, but better.

I would leave ID because it generally sucks, but I would never go back to a firm.

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Are you in house for an insurer? Would you mind sharing which one?

Firms usually have paralegals that do work like medical chronologies, research, etc. In-house...it's all you.

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We used to have that. Until they decided to centralize everything.

Hours are decent in-house but the pay cut reflects it. I love that the client relationship improves considerably since you don’t bill them for your time. I have built trust with my “client” and love the relationship. Benefits are better in-house, generally speaking.

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Billable hour requirements depending on the carrier. In house is usually exempt which makes a big difference in quality of life.

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No billables, pay bump for me and less expectation to work beyond the 9-5. The case load increases, there is a lack of support staff and the company politics are definitely a pain. However, after this experience, I will never be going back to firm life.

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The biggest differences are:
Obviously billables v. No billables
In house you get a lot more trial time. I tried 200+ cases in 3 years
Firm you make more money and have more help. Usually several paralegals there to assist with the "grunt" work
Firm life is usually a lot more hours to put in because of billables.
I think both offer valuable experience, but I would start in house (get your feet wet and get some in court litigation experience) then go private firm life.

Plot twist, because of doing both for a few years total, I was able to go to Gov making more money and working a lot less hours.

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