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For me it decreases. I constantly have people interrupting but then people get annoyed when I'm on do not disturb or offline during work hours. Also, being global, someone is just always online and it's super annoying.
It increases productivity but the fact that logging is disabled is a huge productivity zap. Any reference material or decisions that are made via Skype have to be copied and pasted into an email or be screenshotted and saved.
Skype you can hit control save and it will save to your conversation histories folder in outlook. Very handy and can then move to a client folder in your inbox for later reference.
We use google hangouts rather than Skype. It increases my productivity bc I'm working remotely when using it -- in office/in person interruptions are much worse.
D1 sounds great, this is not an option over here
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