Having to call Marriott to apply a suite night award to an SPG hotel on a reservation you made before the merger and combining accounts proves to you how much is still SO WRONG with this merger.

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Had the same.issue yesterday they couldn't figure it out

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Was trying to redeem an ecertificate after the merger for my honeymoon, and they arbitrarily added 50k pts to my redemption amount - took hour on the phone to get them to fix. Still haven’t received event pts for a separate hotel block due to “hold on system updates". Such a cluster.....

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@EY1 nope after 106 minutes on the phone I am still in the same spot. I loved when they “transferred” me to SPG and disconnected the call

Did they ever figure it out? Ugh mine is still not fixed

Nope

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Anyone else not getting points / nights for recent Marriott stays? Account activity isn’t working in the app

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Additional Posts in Marriott-SPG Merger

Merged my account this morning. Quite a sentimental moment to delete my SPG app. Bye bye you purple little guy

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Anyone else not getting points / nights for recent Marriott stays? Account activity isn’t working in the app

Almost 4 weeks in and my status is still wrong. It was correct for the first ~1 day and then bumped down a level. Shouldn’t be hard as all my nights last year were SPG. This is ridiculous.

Is anyone able to give me the Marriott Family or/and friends discount paper? 🤗

Who’s still missing nights? 🙋🏻‍♂️

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For those who became platinum premier elite + ambassador with the merge, have you received your ambassador already? How long does it take?

It is WILD that we had a whole separate bowl for this.

Can you still earn status under the old world requirements if you have not combined? Trying to see if I can score an extra year of plat before I combine but idk if stays will count now, merged or not.

If anyone sees their missing nights appear, please post here so the rest of us know to start checking for them to appear. TIA.

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The new SPG app is not intuitive at all, very hard to navigate i find.

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SPG app updated for me but not combination

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my nights finally all came in! Activity history is now messed up again though 🤔

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Do y'all think they've just given up at this point. Chalk it up to a loss?

likefunny

I am currently showing 800 days and 9 years elite. Anyone know if this year is included in that if I have 50 nights? Right on the border for lifetime platinum premier elite and I want it!!!

Anyone else get this? Feels like a scan, email domain doesn't seem legit.

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Could any marriott employee share a friend and family form? I'll return the favor :)

Do Starwood reservations eventually come over onto Marriott after you combine? Mine still haven’t...

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Why platinum and no longer platinum elite?

Arrived at a SPG property last week and had email confirmation and booking in the app but hotel didn’t have it - manager blamed merger IT issues, anybody else experienced this recently?

I am about 100 nights away from reaching the lifetime grandfathered premier access, not sure if I can make it by year end. No longer on travel projects. Any tips? Any new updates from Marriott?

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