Having to call Marriott to apply a suite night award to an SPG hotel on a reservation you made before the merger and combining accounts proves to you how much is still SO WRONG with this merger.

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Had the same.issue yesterday they couldn't figure it out

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Was trying to redeem an ecertificate after the merger for my honeymoon, and they arbitrarily added 50k pts to my redemption amount - took hour on the phone to get them to fix. Still haven’t received event pts for a separate hotel block due to “hold on system updates". Such a cluster.....

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@EY1 nope after 106 minutes on the phone I am still in the same spot. I loved when they “transferred” me to SPG and disconnected the call

Did they ever figure it out? Ugh mine is still not fixed

Nope

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