{ "media_type": "text", "post_content": "Having to call Marriott to apply a suite night award to an SPG hotel on a reservation you made before the merger and combining accounts proves to you how much is still SO WRONG with this merger.", "post_id": "5b98283a3fd55b0013659eff", "reply_count": 5, "vote_count": 0, "bowl_id": "5b79378c7a9109001359077a", "bowl_name": "Marriott-SPG Merger ", "feed_type": "bowl" }

Having to call Marriott to apply a suite night award to an SPG hotel on a reservation you made before the merger and combining accounts proves to you how much is still SO WRONG with this merger.

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Had the same.issue yesterday they couldn't figure it out

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Was trying to redeem an ecertificate after the merger for my honeymoon, and they arbitrarily added 50k pts to my redemption amount - took hour on the phone to get them to fix. Still haven’t received event pts for a separate hotel block due to “hold on system updates". Such a cluster.....

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@EY1 nope after 106 minutes on the phone I am still in the same spot. I loved when they “transferred” me to SPG and disconnected the call

Did they ever figure it out? Ugh mine is still not fixed

Nope

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