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Mmm...I think the billability kind of decides level of tolerance if that makes sense. Like I'll put up with some stuff when I know they spend a lot of money but equally, I don't want them to think we're pushovers so sometimes, I push back a bit morevs the low billable ones. Low billables aren't really worth the energ
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Hmm I see, thank you for the update!
IDK about you, but usually it's our bigwig clients that cause the most fuss! So, the whole discriminating based on their billability isn't really a factor in my book lol. I treat everyone the same and just set clear, yet professional, boundaries.
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Not that’s us as well! The bigwig ones are a pain!
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Thanks for the feedback guys!