Hello Professionals! Question of the day: How do you deal with unruly customers? Do you discriminate based on if they are a low-billable client vs a high-billable one?

like
Posting as :
works at
You are currently posting as works at

Mmm...I think the billability kind of decides level of tolerance if that makes sense. Like I'll put up with some stuff when I know they spend a lot of money but equally, I don't want them to think we're pushovers so sometimes, I push back a bit morevs the low billable ones. Low billables aren't really worth the energ

Hmm I see, thank you for the update!

IDK about you, but usually it's our bigwig clients that cause the most fuss! So, the whole discriminating based on their billability isn't really a factor in my book lol. I treat everyone the same and just set clear, yet professional, boundaries.

Not that’s us as well! The bigwig ones are a pain!

Thanks for the feedback guys!

Related Posts

Crushing real hard on my manager 😭😭😭

like

When you ask the intern to take meeting notes

Post Photo
likefunny

Hooked up with a manager form different line of service and now I came to know he is joining my team.

likefunny

Performance review is this week & boss already primed me (trice) abt a time mgmt/prioritization improve plan. I can’t begin to express (but attempt to in comment👇) how wildly out of context this fbk comes considering this flaming 💩 dumpster 🔥 of a workplace situation. Advice: - How do I get through BS mtg w/out hitting mgr w/a R/antiwork-style ✌🏻🖕🏻”bye Felicia”?! Ps. I’m an f’ing adult & welcome fdbk when it’s even mildly in touch w reality.

like

I found one of my coworker's anonymous Twitter accounts, and it has a ton of red flags involving bigotry, sexism, etc. It's a personal account, so should I mention it to HR or not?

like

I'm a cashier. We just got a new manager, and she's making things really hard for us. She starts work at 4:30am and leaves around 2:30pm, but she still expects us to stay until 6pm and work on the weekends! She gives us really long shifts and doesn't give us much time for breaks. And when we ask her about it, she gets mad.

I'm worried that if I speak up, she'll make my life even harder. I don't want to lose my job because of this—do you guys have any advice?

like

What are your tips on convincing a fellow employee not to switch agencies? I really don't want to compete with them

like

Have you ever snoop through your partner’s phone without them knowing? If so, did you find anything shocking?!

like

I know some of my colleagues are recording their standard fees as time so that it counts towards their billable hours. It infuriates me but am I just being naive by not doing the same?

like

I’m have a new theory about why juniors always feel like idiots and wanted to see if anyone else thinks this makes sense. I’m a third year, and am the most junior person all of my teams (generally me, a senior or two, and a partner or two), and I always feel like I’m messing something up. Is this just because I never get to work with other juniors and don’t see the mistakes they make, and that it’s relatively normal? And FWIW I went to HYS and I’ve had a clerkship so it’s not like I’m not smart

like

Opinion time: Is it unprofessional for women NOT to wear makeup to work?

like

Need suggestions: So I joined this bank and I was loaned to a different director in my team due to some long term leave for one of his SMs and audit with my director was deferred. The idea was that I would be involved in Fieldwork and take over reporting part. Issue is that I just despise the way this other Director is working. He would assign a task, and then start following up the very next day. And then after I send the document, he won’t even read that for a day!! Contd in comments

like

Question for folks in here who work at a company with unlimited PTO/vacation - how do you manage this from being abused by employees?

like

What’s the shortest amount of time you’ve been in a mixing session before asking the producer for a new sound guy/girl?

likefunny

OR circulating nurse here. Will preface this by saying I have the utmost respect for CSFAs in the OR setting. However, wondering if any other OR RN’s have had issues with CSFAs feeling and acting like they are in charge of the room or attempt to carry out tasks that you as an RN are supposed to do? I do love having help, but we have one FA who hijacks my tasks and gets upset when i do not do things the way they would and attempts to instruct me on how to do my job

like

Got braids. You'd think I literally got a face transplant from how shook my coworkers are. I would say over 10 people have stopped me to ask about them or comment on them and I've been at work for maybe 2 1/2 hours. It's all been positive, but am I wrong for still finding it annoying? They don't lose their minds when Sarah gets bangs or whatever so I wish they could keep that same energy.

like

Why ask me to take the lead on something I was never apart of to begin with? Annoying asf

like

I have a crush on my counsellor at work. She's much older but still really gracious and beautiful. Should I go for it or is this a bad idea?

like

Entering 3rd year at mid size firm in SE doing ID. I like my firm but really dont like the partner i exclusively work with and am going to put in notice. Do i tell the partner i work with first or the managing partner?

like

Anyone ever give small gifts to clients who are kicking ass? Wondering if it’s worth the hassle of getting PPED approval

like

More Posts

How to fake my resume with project which I have not worked?

like

Is it just me or does it seem like teams with high diversity function the best and have the most creative work? Whenever I've worked with ie POC and fellow gay people, the work has always been stellar

like

How to pass this OFRO RISK management & quality overview for consulting engagements? Kisike pass answers hai?

like

Are puns always bad? I like them as cheat codes for making boring things slightly more entertaining. I don’t want to spend hours thinking for a line for a social post we are just doing to fill up a content calendar

likefunny

Are hike wike ka Kya chakkar babu bhaiya!! Kuch khabar hain market mein??

like

Cleared the technical round.I have received an email to submit the docs. But none were called me regarding the salary discussion. Usually how many days it will take to get the feedback

Hi Fishes,

Any one worked in global logic and Fujitsu?
Is it good to join global logic for 3 yoe as java developer. Does global logic have more development work?
Please suggest

like

Had a final round at BCG last Friday. After the interviews they said that the would release results today. Then I got an email today saying they will only give the results on the next Friday. What could have happened?? I also know some people how interviewed on the same day as mine and got a rejection email today.

like

Hi,
Is Amex and Amex GBT same?
As a business analyst how is Amex GBT in terms of culture, WLB and projects?

Just learned that my bonus is being docked 5% because I missed a weekly (not month-end) deadline for submitting hours. I got a warning the first time this happened last month so it’s on me, but I’m still livid. Is this normal?

like
like

Hi folks, Can anyone tell me Perks to work in credit Suisse.

Here is my idea for a startup! I collect all the data from career transitions and use Data Analytics to predict the most likely career transitions. I could start with consulting. What do you guys think about this? I would be able to predict based on your firm(mbb, big4), your experience, which role you are likely to move (Faang pm, strategy manager, move to mbb). I have all the data to do this, but wanted your thoughts. Would the output of this be relevant to you?

like

Looking for honest opinions: would you trust career advice from someone who doesn’t necessarily have a background in career coaching but has always been “that friend” that everyone calls for career advice, resumes, salary negotiations etc?
I have a long background in management and have been very successful in climbing the ladder but I would love to start career coaching on the side. Any feedback is helpful!

likeuplifting

Any idea about Background verification takes how many days after joining in ibm? After it gets done successfully, will we get mail?

like

Got the outcome call from my interview with Amazon and the team moved on to another candidate but they want to show my resume to others hiring managers? Any tips ? Recruiter said I won't have to go through the full loop again but just a call with the hiring managers I am interested in.

like

Accenture lateral joiners! What all to expect as part of joining kit? Accenture Accenture India

like

Any one got the retention offer from TCS ?

like

Hi everyone,

I am joining
Walmart in August. Anyone else joining in August? Please DM.

like

Maybe stupid question....With global slowdown, does JPMC fire any new hires?

like

Additional Posts in Logistics & Supply Chain Management

I'm glad people can order things online and get them the next day; but it makes my job harder because a lot of the people in my company don't see that we just don't have the infrastructure for that kind of operation, so they need to order it BEFORE they need it the next day

like

It's incredible how our racist af retail manager has managed to keep a job. HR is aware of this, but nothing has been done to fix this. Anyone else dealing with such mess?

like

I worked at two different food delivery companies with nearly polarized cultures. One was transparent and collaborative, allowing ideas to come from anywhere in the organization. The other was very secretive, and you could only focus on what you were assigned to do. In your opinion, what defines a great company culture?

like

Is it possible to find a six-figure job right out of college? How long did it take you to start earning that kind of salary?

like

What should I expect if I join the logistics industry?

like

Of those of you who left jobs or changed jobs this year, how many of you did so due to current employer not compensating you $ in accordance with inflation? My company announced they will not give cost of living raises despite that we’ve obliterated revenue records multiple times over. Thinking of looking outside to be paid my worth.

like

Hello, looking for a bit of advice. I have applied to about 30 positions in the last two weeks and have not gotten any interviews. I have 7 years of military supply chain experience, plus a year and a half outside of the military. I am an inventory control manager currently, and have applied to positions like demand planner, supply chain manager, supply planner, and other manager positions. Any advice on how to correct my job search?

like

For every Logistics Manager:
What are the top 3 red flags when evaluating hiring a new provider?

like

Can a career in logistics / SCM prepare you for career in any other industries? Debating if I want to stick with this industry forever.

like

Would you say procurement or supply chain is the better career path for a new grad?

like

I’m struggling with the automation tasks I’m given (primarily Excel) but don’t exactly know what programming skills I’m missing to go learn them.

like

What is a competitive starting salary in the US?

like

Welcoming any feed back on my resume. I have been applying to supply chain roles (primarily planning and procurement) since May and have not received any interviews. Would love to hear any recommendations on what is missing and/or what kind of roles I should steer toward based on my experience. Thanks and happy holidays!

Post Photo
likeuplifting

Truck drivers! What is the weirdest thing you've seen while out in the road?

likefunny

According to the International Energy Agency (IEA), China will dominate 95% of solar panel supply chain by 2025. I'm actually new in this field. How problematic is this?

like

Looking for an opportunity to work in the logistics/shipping industry as an executive in Singapore.

May I request for help . Currently a diploma holder and will upgrade myself with a part time supply chain degree, enrolling in January.

Many thanks.

like

I feel bad for the people who got into supply chain management and are burned out. I feel like they get the short end of the stick, and it truly is not a bad career at all, I think maybe some of them just aren't cut for it.

like

How long did you study before the CSCP exam? Any advice for someone who just enrolled?

like

Any idea what a reasonable salary is for a strategic sourcing specialist in the PNW? I currently work in allocations and graduate with a dual MBA/MS in two weeks.

like

We've been using Excel to keep track of our inventory but it's becoming more difficult as we grow. Are there any tools out there that can help me automate this process?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal