I am curious as to what ticketing systems everyone here recommends using. How many users are you supporting?

Anyone else fantasizing of quitting right before busy season?

I feel burnt out by how ruthless the tech industry in US is, but I also know I’m making much more money than people outside of tech or consulting.

How do you adjust your WLB?
I’m so burnt out that I wish I could yell at people who were not kind or supportive to me, but those people often unfortunately were in position of power.
I don’t like unkindness, but my anger is just very bottled up…
What can I do to stay level-headed even when the other side is disrespectful?

If I get fired while on OPT without getting my H1-B stamped, is it useless or can it be used in future for some other job?

Hey all, new to this bowl. Currently a Tech Recruiter and eventually want to make the transition into a HRBP or HR Generalist role. Would love to hear from anyone who started in recruiting then transitioned into another area of HR. Have been thinking of either working on PHR certification or MBA with focus in HR mgt. Thanks!

Do you get a bonus? How much? Do you count it in your salary when posting here?

180 base, 50 bonus, plus 50-75k profit sharing and 50k equity a year.

Still feel underpaid on initial base salary :/

Anyone who has transitioned from M&A work to finance work, how has your experience been? I am considering a similar transition and would love to learn about any changes to your work/life balance, stress-levels, etc.

SO excited about the new iPhone 14! I currently own an 11 Pro Max and never really upgraded because this one was still fine, but I feel like I want something newer. Has anyone purchased the 14 yet?

Hey everyone is there anyone who works at American Airlines? I could use a referral.

Hello. Traveling to Kathmandu in Nepal for a week towards the end of July . Any recommendations for things to do , place to visit , food to eat & things not to miss 😂. Thank you

Hi Fishes,
What is the hiring procedure in delta airlines for senior Software Engineer?

Technically, I'm not a college student anymore because I just graduated in December. I am having trouble finding jobs within my field (Communications with little experience in marketing). I've gotten plenty of interviews, but none of them have made it past the first formal interview (phone screening then interview). Any advice?

Are Accenture UK looking for any SAP Fiori Developers?

Did it happen with someone in the last quarter that although you got nominated by L1 for band progression but the promotion did not happen?

What's the average salary for RN-BC with 8 years experience in ER in the Cleveland area?

Has anyone taken the CAIA ? Any tips ?

Hello. I have a job interview coming up. When asked the question by the interviewer, “Why do you want to leave your current employer for us?” What is the best answer?

Sys admin (security) role in Zoho- chennai (hometown) with 6.5lpa
Or Information security executive role in Asian paints (9lpa)- Mumbai.
Which one should I choose. Please suggest your opinions.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Managers, how do you help your customer support team avoid burnout?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Tell me a feel-good story from work that will restore my faith in humanity.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Will the customer support future be led by chatbots or will we still be necessary? lol

Hiring managers, what do you look for as you’re going through resumes?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Any suggestions for how to find a fully remote customer support job?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

How to stop customer service from ruining your day?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?